If you are a Gold Subscriber, and it is safe for us to do so at the venue in your city, we will assign you your usual seat. If health guidelines mean seating capacity is reduced, we may need to assign you a different seat in your usual reserve.

Rest assured that as soon as we can, your preferred seat will be reassigned to you, so you can look forward to enjoying it for many seasons to come.

Gold subscribers will automatically retain their preferred seat in 2022, regardless of subscription changes in 2021.

Due to the current climate, Musica Viva will be allocating all seating for the foreseeable future. Once we are able to return to full capacity, subscribers will receive their preferred seats.

While all subscriptions and single tickets may go on sale at the same time, we will be giving subscribers priority access to book their 2021 subscriptions. Orders will be processed by date of receipt for subscribers. Don’t worry, even though single tickets are on sale, we have an allocation set aside for our current subscribers so you won’t miss out.

Tickets will be sent via email unless we are able to send you physical tickets, in which case we will do so. You can also choose to collect your ticket from the VIP desk at the venue on the day of the concert. If you’d prefer to pick up your tickets in person, please advise Box Office when purchasing your subscription.

If you requested credit to a cancelled concert during 2020, you can now put the cost of those tickets towards your 2021 subscription, or tickets to an upcoming concert. When booking online your credit will appear on the credit tab of the final payment page. You can also select the credit payment option when filling out the form. If you are unsure if you have credit please contact Box Office to confirm.

Gold subscribers can invite a companion to join them at the Genevieve Lacey and Marshall McGuire concert for free, subject to availability. We will provide information on when and where you can get tickets soon.

While we will be offering digital live streams of some of our concerts, we’re not currently planning to offer live stream subscriptions.

If the latest circumstances mean you aren’t comfortable attending a concert you’ve booked, or you feel unwell, refunds or exchanges will be made available. Please contact Box Office on 1800 688 482 to discuss your ticketing options.

Subscribe securely online.

If you have not purchased tickets online through us before, you will need to register your details. An online account with Musica Viva allows you to access your subscription information, update your preferences and purchase additional tickets at any time.

Instalment payments are not available when you subscribe online.

For assistance in renewing your subscription, or in selecting the best subscription package to suit you, please call Patron Services on 1800 688 482 (toll free) between 9am and 5pm, Monday to Friday (AEST).