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Ticket FAQs

> What is a Gold Subscription?

> What is a Choose Subscription?

> When can I buy a Subscription?

> How do I buy a Subscription?

> What are ‘Additional Tickets’?

> Can I buy tickets to individual concerts?

> Can I buy tickets to the Musica Viva Festival?

> Can I exchange my ticket to another date?

> Can I get a refund on my tickets if I can't use them?

> What concessions do you accept?

> I’m under 40, can I get a cheaper ticket?

> What payment options do you offer?

> What are deferred payments?

> How will my tickets be sent to me?

> Where can I find a 2018 Season brochure?


What is a Gold Subscription?

A Gold Subscription is a package that consists of all the International Concert Season concerts in that city. In Sydney, Melbourne, Perth & Adelaide, that is 7 concerts while in Brisbane, Canberra & Newcastle, it is 6.

A Gold Subscription is the best way to purchase tickets for Musica Viva because you get the best benefits. Not only do you save up to 18% on single ticket prices, you are guaranteed the same great seats every year as well as exclusive Musica Viva news and invitations to VIP events at concerts throughout the year. You will also receive a 10% discount on additional tickets, free ticket exchanges and a deferred payment option as well as a range of other benefits from our friends.

In 2019, you will also receive a free ticket for a family member or friend to either Natalie Clein or ZOFO, as well as a priority booking window and an exclusive discount to the Musica Viva Festival.


What is a Choose Subscription?

A Choose Subscription gives you the benefits of a subscriber, while allowing you the freedom to see the concerts you are most interested in. Choose Subscriptions are available for 3, 4, 5 or 6 concerts, depending on your city.

Purchasing a Choose Subscription is one of the best ways you can access tickets for Musica Viva.  You will save up to 12.5% on Single Ticket prices, as well as a 10% discount on Additional Tickets, free ticket exchanges and a deferred payment option and a range of other benefits from our friends.

In 2019, you will also receive a priority booking window and an exclusive discount to the Musica Viva Festival.


When can I buy a Subscription?

Subscriptions are open now to both existing and new subscribers and will remain open as long as they can be purchased in each city.


How do I buy a Subscription?

There are three easy ways to subscribe.

ONLINE

Subscribe securely online from this page - whether you're a current Gold Subscriber, a current Choose Subscriber or a new subscriber.

POST

If you would prefer to complete a hard copy subscription form, you can download one here, and return it to:

Musica Viva Subscriptions
PO Box 1687
Strawberry Hills NSW 2012

Or, email a scanned copy to [email protected]

PHONE

Our friendly Patron Services team can process your subscription over the phone. Call toll free 1800 688 482 Monday to Friday, 9am - 5pm (AEST).


What are ‘Additional Tickets’?

We know that sometimes you’ll want to bring a friend along! To help you share these concerts, any subscriber can access a 10% discount for any additional tickets you purchase to any concerts in the 2019 season.


Can I buy tickets to individual concerts?

Of course! Single tickets go on sale on Tuesday 30 October 2018 and can be purchased for all concerts in the  International Concert Season and Morning Concerts.


Can I buy tickets to the Musica Viva Festival?

Premium festival subscriptions and multipack subscriptions (3+ concerts) to the Musica Viva Festival are currently available.

Single tickets, Edgar Meyer Masterclass and Family Concert tickets go on sale on Tuesday 30 October 2018.

Group bookings of 10 or more receive a 10% discount but can only be redeemed over the phone - please call Patron Services on 1800 688 482.


Can I exchange my ticket to another date?

Yes, you can. All subscribers can exchange tickets for an upcoming concert to another date at no cost.

If there is no alternative date, subscribers can gift their ticket in the form of a tax-deductible donation.


Can I get a refund on my tickets if I can't use them?

Unfortunately, we cannot issue a refund for unused tickets. However, we offer unlimited free exchanges for all subscribers.


What concessions do you accept?

We offer concessions to full time students, means-tested Australian pensioners (Aged, Disability, Veterans’ Affairs & Supporting Parent) and Health Care Card holders.

To claim a concession, you will just need to send proof of your concession when you return your Subscription form via mail. Alternatively, you can email it to [email protected].


I’m under 40, can I get a cheaper ticket?

Indeed! We offer $40 tickets to all concerts throughout the year. These will be available when single tickets go on sale on October 30 - find out more here.

We also offer anyone under the age of 40 a massive discount on full price subscriptions. This means you can attend three concerts from just $99 or subscribe to all from just $186.

Proof of age will be required when you return your subscription form via mail. Alternatively, you can email it to [email protected].


What payment options do you offer?

We accept Visa, Mastercard, American Express as well as cheques made out to Musica Viva Australia. You can also redeem a Musica Viva gift voucher.

Subscribers can also take advantage of our deferred payment method, allowing you to spread the cost of your subscription over two instalments.


What are deferred payments?

Deferred payments allow you to spread the cost of your subscription over two equal instalments.  The first instalment is due at the time of purchase, while the second instalment will be automatically deducted on Friday 18 January 2019.

Deferred payment is not available when booking online.


How will my tickets be sent to me?

Your tickets will be sent via Australia Post to your nominated address. If you are purchasing a concession or Under 40 subscription, a valid ID must be scanned and emailed to our Patron Services team at [email protected] prior to tickets being posted.

Alternatively, we offer Venue Collection. All concert tickets within a subscription will be available for collection on the date of the first concert at the Musica Viva collection point in your city.

If the first concert date within your subscription package is to be held within 7 days of your purchase, the venue collection option is automatically selected.


Where can I find a 2019 Season brochure?

If you are a current subscriber, you should have received a brochure in the mail.

If you didn’t receive one or would like to, you can request one be sent in the mail. 

Alternatively, you can download it here.