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Program Coordinator, Education

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Reports to: Producer
Location of Job: Sydney
Appointment type: Permanent full time

Musica Viva’s Mission

Musica Viva (MVA) exists to make Australia a more musical place. We are Australia’s largest presenter of chamber music and a leader in the provision of music education in the classroom. With a national office in Sydney and a presence in every state and territory, we reach approximately 360,000 people directly each year through inspiring performances, education activities and digital music resources.  

Position Statement

Musica Viva’s Education programs are developed mainly for a primary school audience and are comprised of live performance, digital resources and teacher professional development. The Education Program Coordinator is a key member of the Artistic Development Education team, supporting the creation and maintenance of all Musica Viva In Schools (MVIS) programs. The role also coordinates stakeholders in projects in conjunction with software developers for the creation, uploading, editing and collation and distribution of online resource material and online programs.  


Reporting/working relationships

The role reports to the Producer, Education and has close working relationships with and the Professional Development Manager as well as the Director of Education, Artistic and the Operations team. Relationships are also held with key staff in the State, Marketing and Operations teams.  


Duties and Responsibilities 


• Coordinate developments to the MVIS platform in order to diversify access points to Musica Viva resources 

• Support online platforms, maintaining a schedule of fixes and improvements and coordinating changes as required

• Act as chief point of contact with software developers, in particular inputting into and managing sprint development cycles, coordinating and executing user testing and validation, and escalating user problems to the development team

• Participate in a working group of MVA digital staff to ensure interdepartmental digital strategy alignment and cross-pollination of ideas

• Coordinate support for teachers’ inbound enquiries about MVIS online resources regarding access and user experience  

• Support the PD Manager to maintain content for delivery of the online Professional Development course (CPL) ensuring optimal user experience for participants and presenters 

• Coordinate special digital projects as required in conjunction with the Producer. 


New MVIS program development

• In conjunction with the Producer and PD Manager, provide support as needed in the preparation and execution of show development and AV recording sessions

• Assist the Producer and PD Manager in reviewing written and AV material, ensuring quality control processes are implemented, including proofreading and peer review 

• Develop or commission curriculum and cross-curriculum links for each program as required

• Assist as required in the creation of any new material for the online platform

• Prepare and publish finished resources to the MVIS platform 


Existing program enhancements and maintenance

• Implement quality control processes over written and multimedia material

• Coordinate the editing process of existing resources by developing timelines and collating/implementing others’ feedback

• Coordinate national resource supply chain, particularly ensuring all MVIS online programs are updated as needed and available to State Offices/schools in a timely manner

• Coordinate copyright for Musica Viva In Schools resource materials

• Administer the archive of all MVIS media (print, audio/visual and digital), and assist staff with locating and distributing items as required

• Review all program evaluation (including Ensemble Review feedback, PD feedback, and MVIS survey feedback as it relates to Artistic) and distributes key findings and trends to all stakeholders 



Essential Knowledge, Skills, Qualifications & Abilities:

• A demonstrated confidence and aptitude for learning and managing a range of online platforms and software 

• Knowledge of music, music education and/or the broader music industry

• Understanding of the education sector and knowledge of how schools operate internally

• Understanding of contemporary copyright practices  • Strong time management and superior organisation skills 

• Excellent oral and written communication skills with some experience in publishing, design and/or proofreading

• Strong customer service and interpersonal skills, with demonstrated ability to work as a team

• Ability to collaborate with external agencies and stakeholders

• Experience across PC and Macintosh operating systems and software 


Desirable Knowledge & Skills:

• Classroom teaching experience

• Tessitura experience or some knowledge of CRM/ticketing software


To apply: Send your resume and a letter of application addressing the position requirements to [email protected]. Inquiries regarding the role can be made by contacting HR Director Sarah Vickers by email at [email protected]. Please include a detailed covering letter addressing the position requirements, as applications lacking a cover letter may not be considered. For a detailed job description visit our employment page at

Musica Viva is a family friendly and flexible employer committed to equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people and other diverse cultural and regional communities. We also welcome applications from people who identify as having a disability. If at any stage of the recruitment process you require any accommodation due to a disability please let us know.